To start earning Pets’ Station Rewards points, simply sign up for EzRewards at www.ezrewards.com.sg or at Pets’ Station outlets. Only registered EzRewards members are immediately eligible for Pets’ Station Rewards points.

Pets’ Station Rewards Programme is a customer-benefits programme for all EzRewards members. With your registered concession/ ez-link card, you can earn and redeem Pets’ Station Rewards points and enjoy instant price-off your purchases when you shop at any Pets’ Station outlet in Singapore.

Present and tap your registered concession/ ez-link card at checkout and you will be awarded with Pets’ Station Rewards points for eligible purchases.
   
 • For every $1 spent at Pets’ Station outlets, you will be awarded with one (1) Pets’ Station Rewards point. These Pets’ Station Rewards points can subsequently be used to redeem for instant price-off purchase at Pet's Station outlets. (Normal Price item at $1 to 1 point and Promotional Price item at $10 to 1 point).

• Pets’ Station Rewards points are not applicable to purchases of the following brands: Friskies, Snappy Tom, Whiskas, Snappy, Divine, Fancy Feast, Pedigree, Cesar, Fussie Cat, Heartguard, Panalog, Baneocin, Revolution; subject to change.

• Livestock and pets such as Dogs, Cats, Rabbits, Hamsters and other live animals are not eligible for Pets’ Station Rewards points.

• Purchases made through the home delivery service (63631121) and online shopping portal (www.petsstation.com.sg) are not eligible for Pets’ Station Rewards points.

No, there is no minimum amount spent required to qualify for Pets’ Station Rewards points.

For all enquiries on Pets’ Station Rewards Programme, please call Pets’ Station Customer Service Hotline at 63631121 (9am to 6pm, Mondays to Fridays, excluding Public Holidays) or email to psrewards@petsstation.com.sg.

You can earn Pets’ Station Rewards points when you shop at any Pets’ Station outlet in Singapore.

No. To qualify for Pets' Station Rewards points, you will need to present and tap your EzRewards registered concession/ ez-link card at the point of purchase. Hence, please remember to bring along your concession/ ez-link card every time you shop at Pets’ Station outlets.

Yes. To use your existing concession/ ez-link card to earn Pets’ Station Rewards points, simply register that card for EzRewards at www.ezrewards.com.sg.

You can use the de-link function to de-register damage / lost / stolen concession/ ez-link cards from your account.

Kindly note that once concession/ ez-link card is de-linked, past transactions details cannot be retrieved. All points tagged to the de-linked concession/ ez-link card will also be forfeited.

For more information on promotions, please visit www.ezrewards.com.sg, www.petsstation.com.sg or our facebook at www.facebook.com/Pets.Station.

You can earn and redeem Pets’ Station Rewards points when you shop at any of Pets’ Station outlets operating in Singapore. You are required to present and tap your registered concession/ ez-link card at the checkout to earn Pets’ Station Rewards points. Pets’ Station Rewards points may only be awarded to cardholders who make the purchase(s) personally at point-of-sale.

Your Pets’ Station Rewards points balance will be printed on the receipt every time you shop at any Pets’ Station outlet in Singapore. You can also login to your EzRewards account to view your latest points balance.

Each Pets’ Station Rewards point’s transaction will be updated daily. However, the updates will only be reflected after 48 hours.

No minimum number of points is required for redemption. Redemption of points is calculated based on 20 points for $1 off purchase. The balance points in your account are still valid, you can use it to off-set any amount off your purchase at Pets’ Station outlets.

Pets’ Station Rewards points earned in a calendar year will expire on the 31 December of that year. However, members are given an additional six (6) months´ grace period to redeem their Pets’ Station Rewards points. Pets’ Station Holding Pte Ltd reserves the right to amend the validity period of the Pets’ Station Rewards points. Pets’ Station Rewards points not redeemed by the expiry date shall automatically expire. Pets’ Station Rewards points shall expire when the membership lapse.

You may redeem your points at any Pets’ Station outlet regardless of where you earn your points as long as the points are still valid.

Yes. You may combine Pets’ Station Rewards points earned in different years for the purpose of redemption as long as they are valid.

No. As the Pets' Station Rewards programme is meant to reward individual customers, no merging or transfer of points is allowed.

No. Redemption of Pets’ Station Rewards points cannot be reversed once processed. After redemption process is completed, Pets’ Station Rewards points may not be exchanged; refunds for or replacements of Pets’ Station Rewards points will not be entertained.